Wisdom & Sacred Lineage Privacy Policy


Privacy Policy


Effective Date: September 2, 2026


True Soul Healing LLC respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit, purchase, or participate in Wisdom & Sacred Lineage.


Information We Collect


We may collect information you provide directly, including:



  • Your name, email address, account details, and login information.

  • Membership enrollment and subscription information.

  • Messages, support requests, survey responses, and other communications.

  • Posts, comments, profile information, and material you voluntarily share within the community.

  • Information you choose to provide when registering for or participating in a live gathering.


We may also receive basic technical and usage information, including your device type, browser, IP address, pages visited, login activity, and interactions with membership content.


Payment Information


Payments are processed by third-party payment providers such as Stripe. True Soul Healing LLC generally does not receive or store your complete payment-card number. Payment providers process your information according to their own privacy policies and security practices.


How We Use Information


Information may be used to:



  • Create and manage your membership account.

  • Process enrollment, recurring payments, cancellations, and billing support.

  • Provide access to membership content, private community spaces, and live gatherings.

  • Send welcome messages, service notices, membership updates, and communications related to your purchase.

  • Respond to questions and provide customer support.

  • Maintain security, prevent misuse, and improve the membership experience.

  • Meet legal, accounting, and regulatory obligations.


Community Information


Information you post in a community area may be visible to other authorized members. Please do not post confidential medical, financial, legal, or other highly sensitive personal information. Although members are expected to respect one another’s privacy, True Soul Healing LLC cannot guarantee that another participant will keep voluntarily shared information confidential.


Live Sessions and Recordings


Some online group gatherings may be recorded for member replays. Participants will be informed when recording is taking place. If you do not wish to appear or be heard in a recording, keep your camera and microphone off and avoid submitting identifying information during the recorded portion.


Service Providers and Sharing


We may share information with service providers that help operate the membership, including Heights Platform, Stripe, Zoom, email providers, website hosts, analytics providers, and professional advisers. These providers may access information only as needed to perform their services or meet their legal obligations.


Information may also be disclosed when required by law, to protect the rights or safety of True Soul Healing LLC or others, to investigate misuse or fraud, or as part of a lawful business transfer. We do not sell members’ personal information.


Cookies and Similar Technologies


The website and its service providers may use cookies or similar technologies for login, security, preferences, payment processing, analytics, and site functionality. Browser settings may allow you to limit cookies, although doing so may affect how parts of the membership function.


Email Communications


We may send operational emails necessary to provide your membership, such as enrollment confirmations, billing notices, access information, and important program updates. Promotional emails will include an unsubscribe option when required. Unsubscribing from promotional messages does not prevent essential account or transaction communications.


Data Retention and Security


Information is retained for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with law. Reasonable administrative and technical safeguards are used, but no online system can guarantee absolute security.


Your Choices


You may update certain account information through your member profile. You may also request access to, correction of, or deletion of personal information by contacting True Soul Healing through https://truesoulhealing.com. Some information may be retained when required for legal, security, accounting, or legitimate business purposes.


Children’s Privacy


Wisdom & Sacred Lineage is intended for adults and is not knowingly directed to children under 18. If information from a child has been submitted without appropriate authorization, please contact True Soul Healing so it can be reviewed and removed where appropriate.


External Services


The membership may contain links to third-party websites or services. Their privacy practices are controlled by their own policies, and True Soul Healing LLC is not responsible for those external practices.


Changes to This Policy


This policy may be updated as services, technology, or legal requirements change. The updated version will display a revised effective date. Material changes may also be communicated through the platform or by email.


Contact


Questions or privacy requests may be submitted to True Soul Healing LLC through https://truesoulhealing.com.